2011 Chrysler 200 wipers, windshield & visibility problems

Tl* the contact owns a 2011 chrysler 200. The contact stated that the low beam lights were defective. The low beam would not illuminate properly and appeared as a shadow. The contact had to use the high beams to illuminate the roadway. The vehicle was taken to the dealer numerous times where the dealer adjusted the low beam, but the failure was not corrected. The dealer stated that they were unable to correct the failure because it was how the low beam lights were designed.

One morning, while driving, I discovered that the lights were on but the switch was on off. The fog and bright lights would not function. The blinkers did not function. The windshield wipers, nor solvent would function. Took the car to the dealer and they had to reprogram the tipm. No explanation as to why it had to be reprogrammed.