1997 Chrysler Sebring Convertible seat belts problems

Dt: was driving at an unknown speed and pulled in front of a bowling alley to pick up another passenger. Turned the engine off with key in ignition, within a matter of seconds the vehicle began to roll forward. The car gained speed and was too quick before the consumer could gain control. The vehicle went down an incline and crashed into a parking lot pole. The air bags did not deploy.

Tl* the contact owns a 1997 chrysler sebring convertible. The contact stated that the driver side seat belt remained stuck in the retracted position and he was unable to use the seatbelt. The dealer informed the contact that there were no recalls and offered no further assistance. The manufacturer had not been notified of the failure nor was the vehicle diagnosed or repaired. The current mileage was 111,320 and the approximate failure mileage was 111,300.