2005 Dodge Ram 1500 wipers, windshield & visibility problems

Tl* the contact owns a 2005 dodge ram 1500. While the vehicle was parked, the contact attempted to roll down the front passenger side window and noticed a smoke odor coming from the window. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 15v313000 (air bags) and 14v796000 (power train); however, the parts needed to repair the vehicle were unavailable.

Tl* the contact owns a 2005 dodge ram 1500. While driving approximately 35 MPH, the contact noticed that the defroster was not functioning. The contact stated there was no air flowing through the vents on the dashboard to defrost the windshield. The vehicle was taken to the dealer for diagnostics where the technician was unable to diagnose the failure and suggested removing the dashboard to locate the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 70,000.