1996 Dodge Ram 2500 steering problems

The steering column on this truck has gotten very hot under the ignition switch area. So hot in fact that the wires and plastic column cover have smoked and melted through. I feel there may be a fire soon. The dealership says nothing is wrong with my model year but the melted hole in my steering column says otherwise I've read there was a recall of this nature but was told in no uncertain terms that they would not be helping me. Help...

Tl* the contact owns a 1996 ram 2500. The contact stated that while driving at speeds of 45-55 MPH, the vehicle experienced severe front end shakes and vibration when driving over grooved pavement. The cause of the failure was not determined. The local dealer urness motors (505 cherry heights road, the dalles, or. 97058) and the manufacturer was notified of the failure but no assistance was offered. The failure mileage was 176,000. Consumer asks for safety recall and stated he could not drive on open freeway.