1997 Dodge Ram 2500 transmission problems

Transmission slips. Dealer contacted, put on computer and stated there was nothing wrong. Driving down a hill represents a big problem when pulling a trailer. It will not hold back. Consumer has to rely on brakes in order to come off of a hill. Dealer cannot duplicate the problem. Torque converter unlocks at any speed when decelerating, vehicle will not hold back even when in first gear, when towing a trailer and traveling downhill, the brakes have to be used, dealer states this is the way they are built. *slc

Tl*the contact owns a 1997 dodge ram 2500. While driving 60 MPH, the transmission shifted into neutral on its own and nearly caused numerous crashes. The contact took the vehicle to a mechanic and was informed that a nut on the fifth gear was disengaged and caused the failure. Dodge stated that there was a remedy for the failure, but there was no recall. The current mileage was 57,400 and failure mileage was 57,000. Updated 01/02/08. Updated 12/12/07