2021 GMC Yukon air bags problems

The contact rented a 2021 GMC Yukon. The contact was driving at 75mph, the contact stated they felt the steering wheel was moving independently causing the vehicle to veer in the opposite direction. Both hands were required in order to control the steering wheel. The contact attempted to avoid a large puddle, the vehicle independently veered to the right causing a crash with a curb and crossed an exit ramp which caused the vehicle to crash then into an embankment and into a ditch.

The contact owns a 2021 GMC Yukon. The contact stated while stopped on the highway a Crown Victoria crashed into the rear driver's quarter panel and a Honda Civic crashed into the front bumper of the vehicle. The air bags failed to deploy. There was a police report filed. There was no reported fire. The contact sustained pain and medical attention was provided. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired.