2023 Hyundai Sonata drivetrain & axles problems

Car was parked, full stop, doors shut, seatbelt on. Foot on brake. Car then seemed to lurch forward by itself forward hitting parking cement block. Put in reverse to back away and car stayed still...then I tapped the gas again to back up and insted vehicle plowed forward.instead.of reverse ...went over the parking block and hit concrete beam in front, when the car should have backed up in reverse. I'm a person who drives speeed limits, and ulta careful when i drive, and parked at this place/spot for years.

The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the transmission shifted into neutral(N) and failed to shift into park or drive on three occasions. The vehicle was restarted. After restarting the vehicle, the vehicle was shifted into drive, and the contact continued driving. The message that the vehicle could not be shifted into other gears was displayed. The vehicle was originally purchased in another state.