2009 Jaguar XF air bags problems

Tl*the contact owns a 2009 jaguar xf. While driving approximately 60 MPH, the contact crashed into another vehicle. His vehicle sustained moderate damage and none of the air bags deployed. A police report was filed, but he was not injured. The cause of the air bag failure has not been determined. The contact has not received a response from the manufacturer. The failure and current mileages were 7,000.

Jaguar sent me a letter with a recall related to the passanger airbad stating "prolonged exposure to combined high heat and humidity can cause the affected inflators to degrade -- at varying rates in different conditions -- increasing the risk that the front passenger airbag module inflator housing may rupture and deploy abnormally in the event of a crash; potentially resulting in metal fragments striking the passenger or other occupants, resulting in serious injury or death".