2011 Jeep Patriot body & structure problems

After hearing a noise in my exhaust system, I checked under the car and found my muffler locked up about 2 to 3 inches with the exhaust pipe pointing directly at the back of my plastic bumper. My bumper was distorted and melting. I caught this problem before a fire started but am confident this would have ignited. I then reached up and pulled with a little force down on the muffler and it snapped back into the correct position.

The contact owns a 2011 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the subframe inadvertently lowered. Additionally, the contact stated that the muffler was rusted. The TPMS warning light was illuminated. The contact notified the local dealer of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a discount on the cost of the parts. The failure mileage was approximately 142,000.