2013 Kia Optima wipers, windshield & visibility problems

The contact owns a 2013 Kia Optima. The contact stated while driving at 55 mph during rain, the windshield wiper where violently wiping and there was a burning odor coming from the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.

At a 4 way stop, (stop signs only) the car to my left was completely obscured by the side mirror and window housing. Street lights absorbed his headlights, car was dark blue. After looking both ways I let off the gas to proceed through the intersection to see a dark object right in front of me. I brake but we made contact scraping the paint from my bumper. I will say I just moved here from a larger town that only had stop lights so I had not noticed this problem before.