2015 Kia Optima cruise control problems

Tl* the contact owned a 2015 kia optima. While attempting to drive the vehicle, it accelerated without warning. As a result, the contact crashed into a guide wire and a tree. The contact sustained bruises to the left arm and lower back that required medical attention. A police report was filed. The vehicle was towed to an insurance collision center. The vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000. The VIN was not available.

The contact owns a 2015 Kia Optima. The contact stated that while driving at a slow speed while at a fuel station, the vehicle suddenly experienced unintended acceleration while the brake pedal was being pressed. During the failure, the RPM's suddenly increased although the accelerator pedal was not being depressed. The vehicle was turned off and restarted four times before the vehicle operated as normal.