Vehicle Data Hub

2020 Kia Soul drivetrain & axles problems

88 complaints about drivetrain & axles have been filed for the 2020 Kia Soul, which is 17% of all its NHTSA complaints. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
88 17% of this year's complaints
Typical mileage
9,000 miles 59 complaints with mileage
Crashes and fires
1 and 1
Injuries and deaths
2 and 0

Source: NHTSA owner complaints

When drivetrain & axles problems show up

Drivetrain & axles complaints by mileage, 2020 Kia Soul Complaints by odometer reading in 20,000-mile steps. The median is about 9,000 miles. 0k to 20k miles: 48 complaints 20k to 40k miles: 8 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 9,000 miles
Based on 59 complaints that include mileage. 97% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles48
20k to 40k miles8
40k to 60k miles1
60k to 80k miles0
80k to 100k miles2
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 59 drivetrain & axles complaints that report mileage, the median is about 9,000 miles, and 97% were reported before 60,000 miles.

These complaints mention 1 crash, 1 fire, 2 injuries.

What owners wrote

Unresolved Recall. The vehicle was under recall in 2019 and should not have been sold by JTs Kia in Columbia, SC. The piston oil rings were affected in the 2019 recall and also caused an issue for the 2020 Kia Souls. The car was sold under recall. Once the revised recall came out in 2021 JTs Kia did not properly resolved the issue and later the car engine overheated and caught fire.

August 2023 FireInjury

On february 27th 2020 I was heading to gainesville for surgery. Wow I had the cruise control on the RPM gauge started flipping. When I took it off cruise control the engine gear down and I could not get compression. My roadside service tow the vehicle to lake city kia where it is setting right now awaiting a transmission replacement. I have two more trips to gainesville. I'm a veteran and I'm service. Of the gainesville va hospital. I'm in a rental right now until the car is fixed.

Reported at 18,155 miles, February 2020

Other problems reported for the 2020 Kia Soul

Drivetrain & axles problems in other years

Drivetrain & axles problems across all Kia models