2019 Lincoln Navigator seat belts problems

Tl* the contact owns a 2019 lincoln navigator. The contact stated that while driving at 40 MPH, the vehicle in front stopped suddenly and the contact crashed into the rear of the vehicle. The seatbelt pr tensioner failed to operate as intended. The air bags failed to deploy. The contact sustained bruising to her chest from the seat belt. The 2 children received small bruising to the face and left shoulder from the seat belt. The other vehicle injuries were unknown. A police report was filed.

The contact owns a 2019 Lincoln Navigator. The contact stated while the vehicle was stopped, the front passenger’s side seat belt pretensioner exploded. The passenger suffered minor injuries to the chest area but did not seek medical attention. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 46,519.