Vehicle Data Hub

2004 Mercedes-Benz E500 suspension problems

24 complaints about suspension have been filed for the 2004 Mercedes-Benz E500, which is 14% of all its NHTSA complaints. It is the 3rd most reported problem area for this model year.

At a glance

Complaints
24 14% of this year's complaints
Typical mileage
99,000 miles 21 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2004 Mercedes-Benz E500 Complaints by odometer reading in 20,000-mile steps. The median is about 99,000 miles. 0k to 20k miles: 1 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 5 complaints 100k to 120k miles: 5 complaints 120k to 140k miles: 3 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 99,000 miles
Based on 21 complaints that include mileage. 10% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles1
20k to 40k miles1
40k to 60k miles0
60k to 80k miles5
80k to 100k miles5
100k to 120k miles5
120k to 140k miles3
140k to 160k miles0
160k to 180k miles1
180k to 200k miles0
200k+ miles0

What the data shows

Of the 21 suspension complaints that report mileage, the median is about 98,000 miles, and 10% were reported before 60,000 miles.

None of the suspension complaints mention a crash, fire, injury or death.

What owners wrote

Drove car fine all day on saturday. Sunday am, put son and wife in car, started out drive way and car gave notice that car was too low. Walked around exterior of car and found that right front suspension mechanism had let air out itself and tire was well inside the wheel well. Apparently, this is a well known issue. Dtb (daimler technical bulletin) p-b-32.22/15a feb07 vehicle level decreases at front axle. In extreme cases the airmatic compressor will not activate to raise the vehicle. It is not defective.

Reported at 80,000 miles, October 2007

Airmatic suspension dropped while driving on the highway. Red light warning flashed that vehicle was low. Tried to raise car but it would not raise. Car was very close to ground and would not raise..began looking up, if other same models as ours have this problem and they do. Read several consumers compliants/ concerns who also own a mercedes benz they seem to have this similar problem. It's very expensive to fix at a dearlership.

Reported at 103,154 miles, August 2018

Other problems reported for the 2004 Mercedes-Benz E500

Suspension problems in other years

  • 2006
  • 2005
  • 2004
  • 2003
  • 1994

Suspension problems across all Mercedes-Benz models