2023 Mercedes-Benz Eqb 300 4MATIC electrical system problems

The contact owns a 2023 Mercedes-Benz EQB300. The contact stated that while driving 60 MPH, the vehicle lost automotive power and decelerated to 30 MPH. The contact drove the vehicle to a local charging station to recharge the battery; however, the vehicle failed to recharge. No warning lights were illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the battery had failed and needed to be replaced. The vehicle was not repaired.

The contact leased a 2023 Mercedes-Benz EQB 300 4MATIC. The contact stated that upon delivery of the vehicle, the contact was advised not to charge the vehicle above 80%. The contact stated that on two separate occasions, the electrical settings were reset upon starting the vehicle. The contact then received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue.