2007 Mercedes-Benz ML350 seats problems

Tl* the contact owns a 2007 mercedes benz ml350. The contact was driving approximately 35 MPH with the driver's side seat warmer activated when the temperatures became extremely hot. The defect resulted in a burn hole in the cushion and the contact's clothing. The contact sustained minor burns to the back. The vehicle was taken to an authorized dealer who informed the contact that the seat back warmer was faulty and planned to perform further investigations to determine the cause of failure.

Tl* the contact owns a 2007 mercedes-benz ml350. After activating the seat warmers, the driver's seat became very hot and the contact smelled a burning odor. The contact stopped the vehicle and noticed that the seat was burned on the left side. The vehicle was taken to the dealer where the seat was unplugged, but the details of the diagnosis could not be provided. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.