2002 Mercury Grand Marquis cruise control problems
Owners reported cruise control problems in 17 complaints for the 2002 Mercury Grand Marquis, 17% of the complaints on file. It is the most reported problem area for this model year.
At a glance
- Complaints
- 17 17% of this year's complaints
- Typical mileage
- 49,000 miles 10 complaints with mileage
- Crashes and fires
- 3 and 0
- Injuries and deaths
- 1 and 0
Source: NHTSA owner complaints
When cruise control problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 1 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 10 cruise control complaints that report mileage, the median is about 48,000 miles, and 70% were reported before 60,000 miles.
These complaints mention 3 crashes, 1 injury.
What owners wrote
While putting vehicle in gear vehicle sped up without consumer applying pressure to accelerator. Vehicle was totaled. Contacted dealer, and dealer was not willing to do anything. The dealer stated that they were waiting to hear from ford on the engine vibration problem. Consumer was getting the vehicle washed and the attendant explained that while attempting to move the vehicle off the conveyor, the vehicle raced across the highway and although his foot was on the brake, the vehicle would not stop.
Tl* the contact owns a 2002 mercury grand marquis. The contact stated that while driving 65 MPH, the vehicle accelerated independently. The vehicle was taken to the dealer for inspection and they stated that the cruise control needed to be disconnected. The vehicle was repaired but the failure recurred. The manufacturer was notified but provided no assistance. The failure mileage was 85,000. ..updated 05/01/13 updated 05/06/13