2004 Mercury Grand Marquis steering problems
Owners reported steering problems in 67 complaints for the 2004 Mercury Grand Marquis, 16% of the complaints on file. It is the 2nd most reported problem area for this model year.
At a glance
- Complaints
- 67 16% of this year's complaints
- Typical mileage
- 88,000 miles 61 complaints with mileage
- Crashes and fires
- 4 and 0
- Injuries and deaths
- 4 and 1
Source: NHTSA owner complaints
When steering problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 2 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 12 |
| 60k to 80k miles | 9 |
| 80k to 100k miles | 10 |
| 100k to 120k miles | 6 |
| 120k to 140k miles | 4 |
| 140k to 160k miles | 8 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 4 |
| 200k+ miles | 2 |
What the data shows
Of the 61 steering complaints that report mileage, the median is about 88,000 miles, and 26% were reported before 60,000 miles.
These complaints mention 4 crashes, 4 injuries, 1 death.
What owners wrote
My wife and 4 year old daughter were struck by a 2004 mercury grand marquis on 04/21/16. They were driving in eastbound traffic in a 2008 nissan ultima and the driver of the mercury grand marquis was driving in westbound traffic. The driver of the grand marquis lost control of his vehicle and crashed into the vehicle of my wife and daughter. The driver died at the scene of the accident.
Tl* the contact owns a 2004 mercury grand marquis. The contact stated that the steering column seized and made a clicking sound while driving 30 MPH. The failure occurred without warning. The dealer was not contacted. The contact called the manufacturer and was advised to call the dealer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 50,000.
Other problems reported for the 2004 Mercury Grand Marquis
- Lighting 217 complaints
- Electrical system 40 complaints
- Cruise control 23 complaints