2002 Mercury Mountaineer suspension problems

Owners reported suspension problems in 42 complaints for the 2002 Mercury Mountaineer, 8% of the complaints on file.

Complaints: 42 8% of this year's complaints
Typical mileage: 74,000 miles 30 complaints with mileage
Crashes and fires: 0 and 0
Injuries and deaths: 0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Based on 30 complaints that include mileage. 40% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.

View the numbers

Mileage	Complaints
0k to 20k miles	1
20k to 40k miles	1
40k to 60k miles	10
60k to 80k miles	4
80k to 100k miles	7
100k to 120k miles	4
120k to 140k miles	3
140k to 160k miles	0
160k to 180k miles	0
180k to 200k miles	0
200k+ miles	0

What the data shows

Of the 30 suspension complaints that report mileage, the median is about 74,000 miles, and 40% were reported before 60,000 miles.

None of the suspension complaints mention a crash, fire, injury or death.

What owners wrote

A loud popping noise could be heard coming from front end of vehicle. Dealer has been contacted for problem, and replaced tie rods. Consumer stated that this did not remedy the problem.

November 2001

Tl* the contact owns a 2002 mercury mountaineer. The contact was driving approximately 55 MPH when vehicle began to drive as if were "floating". The vehicle was pulled over and upon examination; the contact could not find a failure within the vehicle. He re-entered the vehicle and as he began to accelerate, the vehicle began to shake abnormally. The vehicle was taken to an independent repair facility where the contact was informed that the rear passenger sway bar was fractured.

Reported at 101,000 miles, September 2010

Suspension problems in other years

2010
2009
2008
2007
2006
2005
2004
2003
2002
2001
2000
1999
1998
1997
1996

Suspension problems across all Mercury models