2004 Mercury Mountaineer body & structure problems
85 complaints about body & structure have been filed for the 2004 Mercury Mountaineer, which is 31% of all its NHTSA complaints. It is the most reported problem area for this model year.
At a glance
- Complaints
- 85 31% of this year's complaints
- Typical mileage
- 64,000 miles 81 complaints with mileage
- Crashes and fires
- 1 and 0
- Injuries and deaths
- 5 and 0
Source: NHTSA owner complaints
When body & structure problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 24 |
| 60k to 80k miles | 19 |
| 80k to 100k miles | 11 |
| 100k to 120k miles | 9 |
| 120k to 140k miles | 3 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 1 |
| 200k+ miles | 1 |
What the data shows
Of the 81 body & structure complaints that report mileage, the median is about 64,000 miles, and 42% were reported before 60,000 miles.
These complaints mention 1 crash, 5 injuries.
What owners wrote
2004 mercury mountaineer premier, 45,049 miles - rear liftgate hinge broke right in half & liftgate fell while vehicle owner reaching for bag in cargo area. Injuries to back of head, neck, right shoulder, elbow, wrist, thoracic spine, right scapula, right hip, knee & ankle. Dealer (west herr) removed & replaced both liftgate hinges & reassembled liftgate glass.
Structure:body:hatchback/liftgate:hinge and attachments - the left hinge on the liftgate on my 2004 mercury mountaineer fractured, causing the glass liftgate to swing out. The right hinge held but shows corrosion. This appears to be the same issue in NHTSA campaign 04v442000 for model years 2002 - 2003. The liftgate is no longer operational. I have not yet replace the parts.
Other problems reported for the 2004 Mercury Mountaineer
- Transmission 36 complaints
- Drivetrain & axles 32 complaints
- Cruise control 21 complaints
- Engine 20 complaints
- Electrical system 16 complaints