2012 Nissan Altima suspension problems

My son was driving, lost control of the vehicle, the vehicle veered off of the road and hit a tree, went through a residential backyard fence and came to rest 3ft. Before an 8ft. Embankment into a creek. The airbags deployed and he had to be extricated from the vehicle. He suffered the following injuries: - 2 broken vertebra in his neck - broken clavicle - 4 broken ribs - collapsed lungs - laceration on his upper left arm.

Tl* the contact owns a 2012 nissan altima. The contact stated that while driving 45 MPH he heard a rattling noise and vibration. The contact was notified of a recall for NHTSA campaign id number: 11v371000 (suspension). The manufacturer was made aware of the failure who did not offer any assistance since the VIN was not included in the recall. The vehicle was not repaired. The failure and current mileage was 736.