2020 Nissan Altima brakes problems

When making a routine right-hand turn, the steering system failed. Driver had an unresponsive vehicle which crashed into a bridge rail. Driver was taken for medical attention. No warning lights prior to the crash. Vehicle has only been serviced by the dealer Nissan Peacock of Houston since purchased in December of 2019. A vehicle recall (NHTSA Campaign ID: 21V138000) was issued for this year, make, and model, but not for this particular VIN. This recall was for the tie rod ball joint fasteners.

Tl* the contact owns a 2020 nissan altima. The contact stated that upon approaching a stop light, he attempted to stop the vehicle but the brake pedal failed without warning. The contact depressed the brake pedal to the floorboard but to no avail; due to the brake failure, he bumped into the vehicle in front of him at 5 MPH. The air bags did not deploy upon impact. No injuries were reported due to the failure and a police report was not filed. The contact was able to resume normal driving after the accident.