Mercury latches & locks problems
Across all Mercury models in NHTSA's complaint database, 272 complaints involve latches & locks. The Villager accounts for the largest share (29%). The single worst model year is the 1996 Villager with 29 latches & locks complaints.
At a glance
- Complaints
- 272 about latches & locks, all Mercury models
- Most affected
- Villager 29% of these complaints
- Typical mileage
- 63,000 miles 89 complaints with mileage
- Crashes and fires
- 6 and 1
Source: NHTSA owner complaints
Which Mercury models
| Model | Complaints | Share |
|---|---|---|
| Villager | 80 | 29% |
| Mountaineer | 43 | 16% |
| Cougar | 37 | 14% |
| Sable | 33 | 12% |
| Grand Marquis | 26 | 10% |
| Milan | 21 | 8% |
| Topaz | 7 | 3% |
| Tracer | 7 | 3% |
| Montego | 4 | 2% |
| Mystique | 4 | 2% |
Worst model years for latches & locks
- 1996 Mercury Villager29 complaints
- 1999 Mercury Cougar18 complaints
- 1997 Mercury Villager17 complaints
- 1998 Mercury Mountaineer13 complaints
- 1993 Mercury Villager9 complaints
Latches & locks complaints by model year
View the numbers
| Model year | Complaints |
|---|---|
| 1990 | 9 |
| 1991 | 7 |
| 1992 | 8 |
| 1993 | 17 |
| 1994 | 7 |
| 1995 | 16 |
| 1996 | 39 |
| 1997 | 33 |
| 1998 | 25 |
| 1999 | 30 |
| 2000 | 13 |
| 2001 | 5 |
| 2002 | 14 |
| 2003 | 9 |
| 2004 | 8 |
| 2005 | 4 |
| 2006 | 9 |
| 2007 | 9 |
| 2008 | 3 |
| 2009 | 3 |
| 2010 | 4 |
Among the 89 of these complaints that report mileage, the median is about 63,000 miles.
Complaint counts are not adjusted for how many vehicles each brand sells, so large brands naturally have more complaints.