Recall 04V-442
FORD MOTOR COMPANY recalled the 2002 to 2003 Ford Explorer and 1 other model: Structure (body, hatchback/liftgate, hinge and attachments).
At a glance
- Campaign number
- 04V-442
- Reported
- September 13, 2004
- Vehicles affected
- 955,732 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.
The risk
If the hinge should fracture, there is a potential for the glass to fall and ultimately break and personal injuries could occur.
The fix
Dealers will have the liftgate glass strut brackets and glass hinges replaced. For the vehicles built from august 1, 2000 through march 3, 2002, the dealers will replace the hinges and liftgate strut bracket. On vehicles built from march 3, 2002 through june 23, 2003, the dealers will only replace the hinges. The recall began on september 30, 2004. A postcard was sent to owners on december 27, 2004, advising them that parts are now available. Owners should contact ford at 1-[removed].
Notes from the manufacturer
Ford recall no. 04s20.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-[removed]).
Affected vehicles
- Ford Explorer 2002 to 2003
- Ford Mountaineer 2002 to 2003