Vehicle Data Hub

Recall 12V-034

FORD MOTOR COMPANY recalled the 2012 Ford Expedition and 1 other model: Seats (mid/rear assembly).

At a glance

Campaign number
12V-034
Reported
February 2, 2012
Vehicles affected
569 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Ford is recalling certain model year 2012 expedition and lincoln navigator vehicles, manufactured from november 19, 2011, through december 2, 2011, for failing to comply with the requirements of federal motor vehicle safety standard no. 202, "head restraints." these vehicles may have inadequate welds on the head restraint support brackets for the second row, right-hand seat.

The risk

In the event of a crash, the seat head restraint may not provide the required strength, increasing the risk of injury.

The fix

Ford will notify owners, and dealers will replace the head restraints as necessary, free of charge. The safety recall began on february 21, 2012. Owners may contact ford motor company customer relationship center at 1-[removed].

Notes from the manufacturer

Ford's recall campaign number is 12c22.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-[removed] (tty: 1-[removed]); or go to [link removed]

Affected vehicles