Recall 12V-533
Mercedes-Benz USA, LLC. recalled the 2012 Mercedes-Benz CLS550: Latches/locks/linkages (hood, latch).
At a glance
- Campaign number
- 12V-533
- Reported
- November 6, 2012
- Vehicles affected
- 23 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz is recalling certain model year 2012 CLS550 and CLS550 4Matic vehicles, manufactured December 01, 2011, through December 13, 2011. The bolts that hold the hood's secondary latch striker may have been insufficiently tightened.
The risk
The reduced torque of the striker bolts might lead to a loosening of the bolts. If two of the four bolts securing the striker became loose, the secondary hood latch function would become ineffective. If this problem combines with a failure of the primary hood lock or if the hood is not properly closed, the hood could open while driving, increasing the risk of a vehicle crash.
The fix
Mercedes-Benz will notify owners, and dealers will check and retighten the bolts as necessary. Mercedes-Benz notified the owners by phone for this campaign starting on 11/21/2012. Owners may contact Mercedes-Benz at 1-[removed].
Notes from the manufacturer
Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-[removed] (TTY: 1-[removed]); or go to [link removed]
Affected vehicles
- Mercedes-Benz CLS550 2012