Vehicle Data Hub

Recall 13V-385

Ford Motor Company recalled the 2005 to 2011 Ford Crown Victoria and 2 other models: Steering.

At a glance

Campaign number
13V-385
Reported
August 29, 2013
Vehicles affected
355,000 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

The risk

If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

The fix

Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-[removed]. Ford's recall number is 13S08.

Notes from the manufacturer

A separate service campaign applies to vehicles in non-corrosion states not addressed by this safety recall. Owners of these vehicles should contact Ford directly about these vehicles.For the safety recall, owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles