Recall 14V-237
Ford Motor Company recalled the 2013 to 2014 Ford C-Max and 1 other model: Air bags (side/window); Air bags (frontal, sensor/control module-inactive).
At a glance
- Campaign number
- 14V-237
- Reported
- May 7, 2014
- Vehicles affected
- 594,785 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
The risk
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
The fix
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 14S04.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Ford C-Max 2013 to 2014
- Ford Escape 2013 to 2014