Vehicle Data Hub

Recall 14V-374

General Motors LLC recalled the 2014 to 2015 Chevrolet Silverado and 4 other models: Power train (transfer case (4-wheel drive)).

At a glance

Campaign number
14V-374
Reported
June 27, 2014
Vehicles affected
392,459 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.

The risk

If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.

The fix

GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-[removed] (Chevrolet), or 1-[removed] (GMC). GM's number for this recall is 14192.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles