Vehicle Data Hub

Recall 14V-417

General Motors LLC recalled the 2013 to 2014 Buick Encore and 3 other models: Equipment (electrical).

At a glance

Campaign number
14V-417
Reported
July 2, 2014
Vehicles affected
2,990 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

The risk

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

The fix

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-[removed] or Chevrolet customer service at 1-[removed]. GM's number for this recall is 14257.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles