Vehicle Data Hub

Recall 14V-533

Chrysler Group LLC recalled the 2014 Ram Promaster: Seats (front assembly, head restraint).

At a glance

Campaign number
14V-533
Reported
September 4, 2014
Vehicles affected
18,953 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."

The risk

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

The fix

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is P53.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles