Vehicle Data Hub

Recall 14V-540

General Motors LLC recalled the 2011 to 2013 Chevrolet Caprice and 1 other model: Electrical system (ignition).

At a glance

Campaign number
14V-540
Reported
September 9, 2014
Vehicles affected
47,043 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to December 6, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.

The risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

The fix

GM will notify owners, and dealers will remove the key blade from the original flip key/RKE transmitter assemblies, and cut and fit a revised key blade and housing assembly, in which the blade has been indexed by 90 degrees, to the original RKE transmitter assembly. GM issued an interim notification to owners on December 31, 2014. The recall began on February 4, 2015. Owners may contact Chevrolet customer service at 1-[removed] and Pontiac customer service at 1-[removed]. GM's number for this recall is 14445. Note: Until the recall has been performed, it is very important that drivers adjust their seat and steering column to allow clearance between their knee and the ignition key.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles