Vehicle Data Hub

Recall 14V-617

New England Wheels recalled the 2006 to 2014 Ford E-250 and 1 other model: Equipment adaptive/mobility.

At a glance

Campaign number
14V-617
Reported
October 3, 2014
Vehicles affected
286 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

The risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The fix

New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-[removed] or Ricon customer service at 1-[removed]. New England's number for this recall is 14E-041.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles