Vehicle Data Hub

Recall 14V-764

Mercedes-Benz USA, LLC - DBA Sprinter recalled the 2014 to 2015 Mercedes-Benz Sprinter 2500 and 1 other model: Engine and engine cooling (engine, diesel).

At a glance

Campaign number
14V-764
Reported
December 1, 2014
Vehicles affected
8,279 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

The risk

Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

The fix

Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-[removed]. Mercedes' number for this recall is 2014120003.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles