Recall 15V-406
Ford Motor Company recalled the 2014 to 2015 Ford Escape and 1 other model: Electrical system (instrument cluster/panel).
At a glance
- Campaign number
- 15V-406
- Reported
- June 24, 2015
- Vehicles affected
- 184,519 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
The fix
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 15C03.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Ford Escape 2014 to 2015
- Ford Transit Connect 2014 to 2015