Recall 16V-202
Chrysler (FCA US LLC) recalled the 2015 to 2016 Ram Promaster: Electrical system; Power train (automatic transmission, control module (tcm/pcm/tecm)).
At a glance
- Campaign number
- 16V-202
- Reported
- April 11, 2016
- Vehicles affected
- 23,930 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
The risk
An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
The fix
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is S24.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Ram Promaster 2015 to 2016