Recall 16V-495
Chrysler (FCA US LLC) recalled the 2016 Ram 3500 and 2 other models: Power train (transfer case (4-wheel drive)).
At a glance
- Campaign number
- 16V-495
- Reported
- July 1, 2016
- Vehicles affected
- 889 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
The risk
If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
The fix
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is S48.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]