Recall 16V-617
Ford Motor Company recalled the 2017 Ford Escape: Electrical system (software); Visibility (power window devices and controls).
At a glance
- Campaign number
- 16V-617
- Reported
- August 24, 2016
- Vehicles affected
- 17,985 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
The risk
If a window closes on a body part, it can increase the risk of injury.
The fix
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 16C12.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Ford Escape 2017