Vehicle Data Hub

Recall 16V-644

Mazda North American Operations recalled the 2016 Mazda CX-3 and 4 other models: Structure (body, hatchback/liftgate).

At a glance

Campaign number
16V-644
Reported
September 6, 2016
Vehicles affected
580,455 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

The risk

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

The fix

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-[removed]. Mazda's number for this recall is 9916H.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles