Recall 17V-245
Mercedes-Benz USA, LLC. recalled the 2017 Mercedes-Benz E300: Electrical system (software); Electrical system (instrument cluster/panel).
At a glance
- Campaign number
- 17V-245
- Reported
- April 11, 2017
- Vehicles affected
- 15 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-[removed].
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz E300 2017