Vehicle Data Hub

Recall 17V-273

Chrysler (FCA US LLC) recalled the 2014 to 2017 Ram Promaster: Equipment (other, labels).

At a glance

Campaign number
17V-273
Reported
April 25, 2017
Vehicles affected
113,896 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

The risk

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

The fix

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is T24.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles