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Recall 17V-287

Volkswagen Group of America, Inc. recalled the 2016 to 2017 Volkswagen CC: Seats (front assembly, head restraint).

At a glance

Campaign number
17V-287
Reported
April 28, 2017
Vehicles affected
23 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

The risk

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

The fix

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-[removed]. Volkswagen's number for this recall is 72G5.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles