Recall 17V-655
Mercedes-Benz USA, LLC. recalled the 2016 to 2017 Mercedes-Benz AMG GLE63 and 6 other models: Air bags (frontal, passenger side, inflator module); Visibility (windshield).
At a glance
- Campaign number
- 17V-655
- Reported
- October 17, 2017
- Vehicles affected
- 3,620 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
The risk
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
The fix
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-[removed].
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz AMG GLE63 2016 to 2017
- Mercedes-Benz GLE 350 2016
- Mercedes-Benz GLE 400 2016
- Mercedes-Benz GLE300D 2016
- Mercedes-Benz GLE550 2017
- Mercedes-Benz GLE63S 2016
- Mercedes-Benz GLS 450 2017