Vehicle Data Hub

Recall 18V-725

Mercedes-Benz USA, LLC. recalled the 2018 Mercedes-Benz C300 and 1 other model: Electrical system (12v/24v/48v battery, cables).

At a glance

Campaign number
18V-725
Reported
October 15, 2018
Vehicles affected
4,073 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.

The risk

If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.

The fix

MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2018110002.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles