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Recall 18V-740

Chrysler (FCA US LLC) recalled the 2017 to 2018 Chrysler Pacifica Plug-IN Hybrid: Hybrid propulsion system; Engine and engine cooling (exhaust system, emission control, catalytic convertor).

At a glance

Campaign number
18V-740
Reported
October 19, 2018
Vehicles affected
10,260 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

The risk

The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

The fix

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is U94.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles