Recall 18V-743
Daimler Vans USA, LLC recalled the 2018 Mercedes-Benz Sprinter 2500 and 1 other model: Latches/locks/linkages (doors, latch).
At a glance
- Campaign number
- 18V-743
- Reported
- October 24, 2018
- Vehicles affected
- 76 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
The risk
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
The fix
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-[removed].
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]