Recall 19V-064
Isuzu Technical Center of America, Inc. recalled the 2019 Chevrolet Low Cab Forward 4500 and 5 other models: Electrical system (instrument cluster/panel).
At a glance
- Campaign number
- 19V-064
- Reported
- February 8, 2019
- Vehicles affected
- 264 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.
The risk
An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
The fix
Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-[removed], GM owners may contact GM customer service at 1-[removed].
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Chevrolet Low Cab Forward 4500 2019
- Chevrolet Low Cab Forward 5500 2019
- Isuzu NPR HD 2019
- Isuzu NPR XD 2019
- Isuzu NQR 2019
- Isuzu NRR 2019