Recall 19V-309
Daimler Vans USA, LLC recalled the 2019 Mercedes-Benz Sprinter 2500 and 1 other model: Exterior lighting (headlights, high/low beam dimmer switch).
At a glance
- Campaign number
- 19V-309
- Reported
- April 18, 2019
- Vehicles affected
- 1,517 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.
The risk
Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
The fix
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3FERNLI.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]