Vehicle Data Hub

Recall 19V-348

Chrysler (FCA US LLC) recalled the 2017 to 2019 Chrysler Pacifica: Electrical system (12v/24v/48v battery).

At a glance

Campaign number
19V-348
Reported
May 9, 2019
Vehicles affected
198,731 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

The risk

A loss of power steering assist or a stall can increase the risk of crash.

The fix

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-[removed]. FCA US' number for this recall is V53.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles