Vehicle Data Hub

Recall 19V-447

Chrysler (FCA US LLC) recalled the 2014 Jeep Cherokee: Power train (automatic transmission).

At a glance

Campaign number
19V-447
Reported
June 13, 2019
Vehicles affected
81,615 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

The risk

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

The fix

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is V69.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles